Frequently Asked Questions: 

General Questions

Q: Where is Freedom Chevrolet located?
 A: We’re conveniently located in South Dallas, TX, at Hwy 67 and I-20 making it easy for drivers across the DFW area to visit us for sales, service, and parts. Address is 8008 Marvin D. Love Fwy, Dallas, TX 75237.

Q: What are your hours of operation?
 A: Our sales and service hours vary by department. Please check our website or call us for the most up-to-date hours. Generally 8:30 AM to 8:30 PM for sales.

Q: Do you accept walk-ins or is an appointment required?
 A: Walk-ins are always welcome, but scheduling an appointment helps reduce wait times and ensures personalized service especially for repair work or scheduled maintenance.

Financing & Pricing

Q: Can I get pre-approved for financing online?
 A: Yes! You can apply for financing directly through our website to save time at the dealership. https://www.freedomchevydallas.com/700credit-quickqualify.

Q: Do you work with bad credit or no credit?
 A: Absolutely. We work with a network of lenders to help customers across a wide range of credit situations. We can help you get approved even if you have less than perfect credit.  

Q: Are there any current specials or incentives?
 A: We regularly offer manufacturer incentives and dealership specials. Check our website or contact us for current offers. www.Freedomchevydallas.com

Q: Can I trade in my current vehicle?
 A: Yes, we accept trade-ins and offer competitive appraisals. You can also get an estimate online. Freedom Chevy will also buy your car even if you don’t buy ours.

Vehicle Inventory

Q: What types of vehicles do you sell?
 A: We offer new Chevrolet, Buick and GMC models, as well as a wide selection of pre-owned vehicles and certifies preowned from various brands and all makes and models.

Q: Does Freedom Chevy have lifted trucks?
 A: We offer a great selection of pre-lifted trucks available for sale today. We can also work with you on any vehicle on the lot to add a lift or lowering kit as well as other customizations and accessories to make your vehicle unique.

Q: Are your used vehicles inspected?
 A: Yes, all pre-owned vehicles undergo a thorough inspection for quality and reliability. Some vehicles come with the remainder of the factory warranty or you can choose extended warranty coverage for an additional fee.  

Q: Can I reserve a vehicle online?
 A: In many cases, yes. Contact us to confirm availability and reservation options. You can even buy your vehicle online if you want.

Q: Do you offer vehicle delivery?
 A: Delivery options may be available depending on your location—contact us for details.

Q: Does Freedom Chevy have fleet and commercial vehicles? Government vehicles?
 A: Yes, we have wide variety of fleet and commercial vehicles including box trucks, cab overs, medium duty, chassis cabs as well as regular vehicle for your delivery and sales businesses. Freedom Chevy also offers government vehicles for police, fire, ems, and other first responders. These vehicles are not allowed to be displayed on public websites so if you are a government entity call us or come by for details.

Service & Maintenance

Q: Do you offer service and repairs?
 A: Yes, our certified technicians handle everything from routine maintenance to major repairs.

Q: How do I schedule a service appointment?
 A: You can schedule online or call our service department directly. https://freedomchevydallasservice.com/service-appointment/

Q: Do you use genuine Chevrolet parts?
 A: Yes, we use OEM (original equipment manufacturer) parts to ensure quality and compatibility.

Q: Do you offer service specials or coupons?
 A: Yes, we frequently offer service discounts—check our website for current deals.
 
 Q: Do you offer courtesy transportation?
 A: Yes, At Freedom Chevrolet we have courtesy shuttle to take you to your office or pick you up. We also offer rental car options and in some cases loaner cars for extended warranty service recalls or repairs.

Warranty & Protection

Q: Do new vehicles come with a warranty?
 A: Yes, new Chevrolet vehicles include a manufacturer warranty for added peace of mind.

Q: Are extended warranties available?
 A: Yes, we offer extended protection plans for both new and pre-owned vehicles.

Buying Process

Q: How long does the car-buying process take?
 A: It varies, but we aim to make the process as quick and smooth as possible—especially if you start online.

Q: What documents do I need to bring?
 A: Typically a valid driver’s license, proof of insurance, and financial information if financing.

Q: Can I complete my purchase online?
 A: Many steps can be completed online, including browsing inventory, financing, and trade-in valuation.

Customer Experience

Q: Why choose Freedom Chevrolet?
 A: We focus on transparent pricing, a wide inventory selection, and customer-first service for drivers in the Dallas area. We have a great selection of vehicles at low prices, big discounts and low payments.

Q: What is Freedom Chevy known for?
 A: We are known as the best place in DFW to buy trucks. We work hard to have the lowest prices in town. We carry a huge selection and work with lots of banks to make sure we can get you approved at the lowest possible payment.

Q: Do you have customer reviews?
 A: Yes, you can find reviews on our website and third-party platforms. Here is a place for google reviews: https://g.page/r/CevbJEV9lIJBEBM/review

 
 Q: Does Freedom work with people who speak Spanish?
 A: Yes, Freedom specializes in helping the Hispanic community. At Freedom you’re part of the family. We will work with you to help get you approved. We have Spanish speaking people in every department- sales, service, parts, and finance. En Freedom Chevrolet hablamos tu idioma. Ven a visitarnos hoy.